Welcome to Chapel Medical Centre
We are a friendly three doctor training NHS general practice in Irlam, Salford.
We provide a wide variety of medical services from a converted Chapel which underwent major refurbishment in 2017.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient's needs at the forefront of everything, from checking opening times to letting us know what you think of us.
PATIENT INFORMATION EVENINGS
Throughout the year we will be holding patient information evenings for all of our patients. We would like to thank all our patients that attended our last information evening and we hope that you enjoyed this.
The next event will be held on Tuesday 22nd May at 6.30pm, Dr Kapur will be here to talk about 'Child illnesses and how to treat'. When it's time to see a GP or when it's time to go to A&E and will answer any questions you may have.
Interested in attending? Please contact the reception to reserve your place.
Please let us know if there are any topics that you would like us hold in the future.
Chapel Medical Centre is an established training practice and works closely with Manchester University. When you book an appointment to see a doctor at the practice you maybe seen by one of the medical students. All medical students are supervised by Dr Kapur and Dr Somesan and all patient cases are discussed with them before a decision is made about your diagnosis and treatment. We appreciate your support with the medical students and any feedback is welcome.
CARE NAVIGATION IS COMING.....
Staff at Chapel Medical Centre are signed up to undertake this training over the next 6 months. This will be rolled out in the area from October 2018. The idea is to navigate patients to the most appropriate service.
What is care navigation?
Care navigation is a person centered approach that uses signposting and information to help primary care patients and their carers move through the health and social care system, as smoothly as possible, to ensure that unmet needs are met.
It enables frontline staff to provide patients with more information about local health and wellbeing services, both within and outside of primary care, in a safe, effective way. Care navigation offers the patient ‘choice not triage’ to access the most appropriate service first which as we know, isn’t always the GP.
Care navigators do not make clinical decisions. So for example, when a patient presents with symptoms that meet the access criteria for other services or clinicians such as a physiotherapist, pharmacist, optician or a third sector service, the care navigator can confidently offer these choices and enable the patient to go straight to the service which best meets their health and wellbeing needs. This saves GP time.
NEW EVENING AND WEEKEND GP APPOINTMENTS NOW AVAILABLE!
Patients registered at this practice will be able to have evening and weekend appointments following the launch of the Salford Wide Extended Access Pilot in Eccles and Irlam.
The pilot, run by Salford Primary Care Together, means patients will be able to book appointments later in the evening (6.30pm-8pm) Monday to Friday and on a Saturday and Sunday morning (9.30am-12.30pm). These appointments will take place at Eccles Gateway.
To book an appointment, contact the reception team.
Salford Primary Care Together is a community interest company created by Salford's GP's to help local people live healthier, happier and fulfilling lives. For more information visit www.spctogther.co.uk
GO2PHYSIO - NEW SELF-REFERRAL TO PHYSIO
This is the new patient self referral for MSK physiotherapy service in Salford. You no longer have to see your GP to get a referral to see a physiotherapist.
If you feel you would benefit from physiotherapy then please self-refer using this Link
PATIENT ACCESS - Your online service portal
We have upgraded our system and now offer you improved on-line services. This is the new way to request repeat prescriptions and make appointments, 24 hours a day. You can also see your recorded allergies and immunisation status. In the future, using this portal we hope to offer you access to your latest results and a summary of your medical history.
Read how to activate your own Patient Access.
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IT IS NOT THE CASE OF THE RECPTIONISTS BEING NOSEY!
The reception staff are members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’. Reception staff are trained to ask certain questions in order to ensure that you receive:
- the most appropriate medical care
- from the most appropriate health professional
- at the most appropriate time
RECEPTIONIST ARE ASKED TO COLLECT BRIEF INFORMATION FROM PATIENTS:
Help us keep in touch with you
Modern healthcare is all about being able to easily communicate with your doctor.
If you are happy to provide us with your email address and/or mobile number, we can keep you informed of important news and any checks on your health you may need. We promise to keep your details secure.
Click here to pass on your details
Tell us how were are doingYou can give us some feedback on how you feel about our practice by filling in the friends and family survey. We can use your responses to help us try to provide what you need from the surgery and local healthcare services.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or book an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The surgery has all its consulting rooms at ground level and there is easy access to all areas of the surgery.
There are disabled toilets in the building.
We have automatic doors fitted so please press the button and the door will open gently.
Disabled parking is available in front of the main entrance. If you need any help then please ask for assistance.
(Site updated 18/05/2018)